Congratulations are due to Amanda Miller, who has accepted a Speech Scientist position at [24]7 Inc., located in San Jose, California. The company develops AI powered Virtual Agents / Chatbots to deliver seamless self-service customer service experiences across channels, devices and time. They have Fortune 500 clients like United airlines and Avis Rental car.

In this role, Amanda will be running speech recognition optimization experiments, creating analytical reports of application performance, identifying application performance problems, making recommendations to resolve application performance problems, and applying speech science to optimize recognition across all [24]7 speech accounts.

Amanda says, “I am looking forward to this new role, and visitors affiliated with the department who find themselves in the south S.F. bay area are invited to visit.”

Great news, Amanda!